Refund Policy

All goods sold and delivered by Okada Station are not refundable. We always conduct a serious inspection of our product to make sure that the product is in perfect condition before delivery. However, we can offer an exchange at our discretion if the product customer received is proven to defect at the moment the customer received. Please note that below circumstance must be met to inquire for product replacement.

  • Presentable proof of purchase (receipt or invoice from Okada Station).
  • Returning products will be in their original packaging with all labels and instruction manuals included, unused and undamaged.
  • The returning request shall be made immediately upon product received and shall return to Okada Station within 7 days from the times onwards.
  • You shall bear all cost, such as shipping, correlated to the return of the product to us.
  • You can only exchange for the same product.
  • Delivery takes up to 3-5 working days after you place your order (excludes Weekend & Public Holiday).

YIN ERA ENTERPRISE SDN BHD was incorporated in September 1993. We are importer, wholesaler and supplier in Stationery, Paper, Office Automation, Rubber Stamps, Papers, Computer Forms, Computer Accessories, Canon & Casio Calculator, Office Furniture and Office Steel Cabinet. We are providing more than 50,000 items to our customers. Over the years, we have served more than 400,000 customers such as Dealers, Retailers, Offices, Schools and Government Departments. We promise delivery in 1-3 working days.

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